Controller: The Hellenic Educational and Cultural Trust of Finchley (H.E.C.T.), company number 03249542, Block A Southgate Office Village, 284 Chase Road, London N14 6HF. Contact: [email protected].
This policy explains how the Trust handles personal information when you use the Independent Greek School of Finchley website or contact the school. It applies to the Trust’s own website activities; other websites linked from here have their own privacy policies. Read this with the Terms and Conditions.
Information we collect
Depending on how you interact with us, information may include your name, date of birth, gender, email address and telephone number, and a child’s name and date of birth. Information is provided when you contact the school, register for services, complete an optional survey, enter a promotion, make or arrange a payment, choose to receive marketing, or use school services.
We may also collect technical information about a website visit, such as IP address, visit date and time, frequency of visits, pages viewed and how you interact with the site. Cookies and similar technologies may collect information according to your browser settings.
How we use information
We use information to respond to enquiries, administer school services and registrations, keep internal records, improve the website and services, process payments or refunds where applicable, and send marketing that may interest you. We rely on legitimate interests where appropriate. We send direct marketing by email only where the law allows it, such as with valid consent or an applicable opt-in exception. Each message provides a way to stop further marketing, and you can withdraw consent at any time. Where you register for a service, information may be processed to take steps toward or perform our agreement with you.
The Contact form sends the details you provide by email to the school team so they can respond. The enquiry category you select determines the school inbox that receives your message. The form does not store submissions in the WordPress database; after delivery, messages may remain in the school’s email system and are handled under the school’s email access and retention practices.
Who may receive information
Information may be shared, where needed, with school staff, agents and professional advisers; service providers who process information for the school or operate the website; and payment providers handling payments or refunds. They may use the information only for the relevant service and in accordance with applicable requirements.
Security and retention
The Trust uses technical and organisational measures intended to protect information, including limiting access and using secure systems. If you suspect misuse, loss or unauthorised access, contact [email protected] promptly. General advice on protecting information and devices is available from Get Safe Online.
Information is kept only as long as needed for the purposes described here, unless a longer period is required or allowed by law, or you request deletion where applicable. Deleted information may remain in backups or archives for legal, tax or regulatory reasons.
Your rights
Subject to applicable law, you may ask to access your information, correct inaccurate or incomplete information, erase it, restrict or object to its use, or receive a portable copy. You may also withdraw consent where consent is the basis for processing. Contact [email protected] to make a request. The Trust may ask for information needed to verify your identity and may explain if it cannot fulfil a request.
If you are unhappy with how a data-protection complaint is handled, you can complain to the UK Information Commissioner’s Office at ico.org.uk. Please keep the information we hold accurate by telling us when it changes.
Cookies and similar technologies
Cookies are small text files stored by a website in your browser. This website uses a language-preference cookie to remember whether you selected English or Greek. Essential technical cookies may also be used by WordPress for authorised site administration. The Contact page embeds Google Maps; Google may receive technical information when the map loads and may use its own cookies or similar technologies under Google’s policies.
Some websites also use strictly necessary, analytical/performance or functionality cookies. This website does not intentionally use analytics cookies. You can manage or delete cookies in your browser; blocking them may affect site features. For details on third-party services, review their privacy and cookie notices.
Links and changes of control
Links to other websites are provided for convenience. The Trust does not control those sites and this policy does not cover your use of them. If the Trust’s business or control changes, relevant information may be transferred with the business or disclosed to a prospective purchaser, with steps taken to protect it.
General terms
Your rights under this policy cannot be transferred by you. If a provision is found invalid or unenforceable, the remaining provisions continue to apply. A delay in exercising a right does not waive that right. This policy and related disputes are governed by the laws of England and Wales and subject to the jurisdiction of its courts.
Updates and contact
The Trust may update this policy when its practices or legal requirements change. Changes will be posted on the website. For questions, data requests or concerns, email [email protected].